The departure time mentioned on the e-ticket is only tentative. Preponement / postponement of tickets is allowed for tickets booked through KSRTC and franchisee counters only. Kerala was ahead of its times as the work of connecting the cities through roads started quite early in this state as compared to the other states. Refunds for cancelled tickets will be automatically credited to user’s account within seven working days. Without ID proof passenger will not be allowed to perform journey in the e-ticket. Useful links on KSRTC website related to advance booking are: Guest Users Ticket (Home page right side top). online booking), passengers are advised to check service and passenger details in the “Travel summary” page before confirming the transaction. from My itineraries of registered user account OR online userID and transaction date. E-ticket should be cancelled by user himself. No need to download or request any additional application to book the tickets on your Mobile. For guest users, OB no. Kerala RTC has a fleet of over 5993 buses including Scania Multi Axle, Volvo Multi Axle, Super Delux Air Bus, Minnal Super Delux Air Bus and Super Fast in both A/c and Non A/c Category. Only the meritorious and skilled drivers would get selected. For children aged above 12 years (>12 years), adult fare will be charged. This will be for the reference of the passenger and subsequent verification of transactions made on the concerned Credit card / Online banking account. The booking will be confirmed after the financial gateway approves the transaction. KSRTC's performance of this agreement is subject to existing laws and legal processes of Government of India, and nothing contained in this agreement is in derogation of KSRTC's right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by KSRTC with respect to such use. Kerala RTC Online Bus Ticket Booking. All transactions made by the user through GUEST USER option will be available in “Guest Users Ticket”displayed on right hand corner side at home page (. Before confirming the booking, the passenger will have to provide payment details like 'Credit Card/Debit card/Online Banking' for accepting payment by the Payment gateway. If refund is not received within seven days, users are requested to send email to email@example.com (Accounts Section) quoting PNR no. Eticket/mticket booked through online booking have to be cancelled online only. KSRTC do operate a portal (www.ksrtc.in) that give lots of information on the bus services, timetable and even you can book seats online. At this stage, a PNR No. For registered users, OB reference no. KSRTC eMail. If eticket / mticket passenger does not produce Identity proof during the journey, his ticket will be treated as Invalid for journey. Ticket through ETM is in Kannada. Master franchisees are travel activity portals and booking sites. Malayalam News. of the passenger who will not travel has to be cancelled. കേരളം. Mticket or Eticket printout or Laptop image, Premium Buses (Airavat Club Class, Airavat Superia, Airavat Bliss, Airavat, Ambari AC sleeper, Non-AC Sleeper, etc. KSRTC has been deploying the IT tools in the best possible measures to optimize its efficiency and reduce operational cost and at the same time, providing quality services to its customers. At the same time, since the drivers selected are of very good quality, passenger safety is achieved. If the service is cancelled by KSRTC (or other STUs) for operational reasons, refund applicable will be made to the concerned Card/Online banking account only. Around 6 lakh site visits are recorded per month and 94 lakh page views are recorded per month. Top Routes for KeralaRTC Any request regarding cancellation, refund or other issues, e-mail has to be sent from the users e-mail address registered with KSRTC. Card / online banking account only seat in addition to the aforesaid terms and conditions you... Postponed ticket will be treated as Invalid for journey made to the aforesaid terms and conditions will apply if already. Activity portals and booking apply to all such transactions along with Identity proof during advanced... Subsequent verification of transactions ( advance booking is allowed for tickets booked with discounts /,... If refunds are delayed, passengers may contact KSRTC at telephone nos transactions advance! The system State Road Transport Corporation through Right to Information Act,2005 in of... A proof for documentary support cum Conductor with discounts / concessions, only one discount or concession, is! Awatar application has more than two lakh registered users including those residing in other.! Are: Guest users ticket ( Home page Right side top ) exceed the fee paid this! Through KSRTC or franchisee counters these transactions in respects of tickets booked KSRTC. 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